FAQ

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FAQ

Membership  and tickets

Do you have a Membership scheme?
Yes. 

Do you sell gift vouchers? 
Yes. Any denomination you wish. These can be purchased from the box office at the cinema.

Do you take credit cards?
Yes we take credit cards and laser cards online, at the box office and in the café.

Are seats allocated? 
Yes, all of oue cinema screenings are allocated seating.

A full breakdown of our ticket prices can be found on our TICKET PRICES page.

Location and Parking

Where is the carpark entrance? ark Rite Hynes Yard Car Park, Merchants Rd , an enclosed carpark 3 minutes’ walk from the cinema.

Is there a deal with the Hynes Yard car-park for Pálás patrons?

Yes,

Hourly fee €2.50

10:00-18:00: a capped rate of €6

18:00-03:00: capped rate in the evening of €4

Don't forget to validate your ticket for this offer, please present your car-park ticket and cinema ticket to box-office. For more information, please ask at Box Office or the Café about car park ticket validation.

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Getting to the cinema

 Detailed information on each option is available on our directions page.

Where is the nearest ATM?
AIB ATM, Victoria Pl and Abbeygate Street Upper
Bank of Ireland, 22 Mainguard St
McGuire's Daybreak, 1-2 Raven Terrace

General

What time do you open at/stay open until? 

Mon to Friday

BO & Restaurant 12 noon  – 9 pm

Bar 1pm to 11 pm Mon – Thursday , till 12 midnight Friday

Sat & Sun

BO & Restaurant 11am  to 9pm

Bar 12 noon  to 12 midnight , until 11pm on a Sunday

Do you have wireless internet?
Yes, we provide free wi-fi in almost all public spaces in the cinema.

Café and Bar

Can I bring outside food and drink to the cinema?
No. We do not allow outside food and drink to be consumed in the cinema, but you can purchase a wide selection of food and drink at our bar and café.

Do you serve alcohol? 
We do. Our café serves craft beer and wine, and a larger selection of which are available in our bar. You can also bring alcohol purchased from our bar into the screens.

Can I buy sweets, drinks, ice-cream or popcorn?
Yes. We sell a full range of drinks, ice-creams and popcorn at our café and bar.

Is the bar open?  
Yes! Our bar is now open 7 days a week

 Can I take coffee/beer/wine into the screen? 
Yes, because we're all adults. Just ask at the bar for a paper or plastic glass.

 

Screenings

Why do some films not have a rating?
Some films are not classified by the classification office, which means they don’t have an age cert. In order to watch these films at Pálás, you must join our club. Joining is simple – just provide us with your name and email address at the box office. All Club films are 18+.

What is a club movie? / Can under 18s attend a Club movie? 
See above.

Venue Rental / Exhibitions / Events

Can I rent space or a screen in the Pálás for an event?
Yes for corporate or businesses events. Complete our Venue Hire Query Form with as much detail as possible and a membe of our events team with  will get back to you. You can find out more about the spaces available in the cinema on our Venue hire page.