FAQ

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FAQ

Membership  and tickets

Do you have a Membership scheme?
We do indeed, you can see our range of Memberships right here

Do you sell gift vouchers? 
Yes. Any denomination you wish. These can be purchased from the box office at the cinema.

Do you take credit cards?
Yes we take credit cards and laser cards online, at the box office as well as in the restaurant & bar. 

Are seats allocated? 
Yes, all of our cinema screenings are allocated seating.

A full breakdown of our ticket prices can be found on our ticket prices page right here.

 

Location and Parking

Where is the carpark entrance?

Park Rite in Hynes Yard Car Park on Merchants Rd is an enclosed carpark 2 minutes walk from the cinema.

Do you have a deal with the Hynes Yard car-park for Pálás patrons?

Yes we do!

Hourly fee €2.50

10:00 - 18:00: a capped rate of €6

18:00 - 03:00: capped rate in the evening of €4

Don't forget to validate your ticket for this offer, please present your car-park ticket and cinema ticket to box-office! For more information, please ask at Box Office or the restaurant about car park ticket validation.

 

Getting to the cinema

Detailed information on each option is available on our directions page here

Where is the nearest ATM?

  • AIB ATM, Victoria Pl and Abbeygate Street Upper
  • Bank of Ireland, 22 Mainguard St
  • McGuire's Daybreak, 1-2 Raven Terrace

 

General

What are your opening hours? 

We are open 7 days of the week! 

  • Box Office: 12 noon  – a half hour before the last showing
  • Restaurant: 8am to 9pm (Mon - Thurs), 8am to 10pm (Friday), and 10am to 10pm (Saturday and Sunday)
  • Bar: 3pm to 11pm Monday – Thursday, and until midnight on weekends

Do you have wireless internet?
Yes, we provide free Wi-Fi in almost all public spaces in the cinema.

 

Café and Bar

Can I bring outside food and drink to the cinema?
No. We do not allow outside food and drink to be consumed in the cinema, but you can purchase a wide selection of food and drink at our bar and café.

Do you serve alcohol? 
We do. Our café serves craft beer and wine, and a larger selection of which are available in our bar. You can also bring alcohol purchased from our bar into the screens.

Can I buy sweets, drinks or popcorn?
Yes. We sell a full range of sweet treats, drinks and popcorn in our restaurant and bar.

When is the bar open?  
Yes! Our bar is now open 7 days a week. 3pm to 11pm Mon – Thurs, and until midnight on weekends. 

 Can I take coffee/beer/wine into the screen? 
Yes, because we're all adults. Just ask at the bar for a paper or plastic glass.

 

Screenings

Why do some films not have a rating?
Some films are not classified by the classification office, which means they don’t have an age cert. In order to watch these films at Pálás, you must join our club. Joining is simple – just provide us with your name and email address at the box office. All Club films are 18+.

What is a club movie? / Can under 18s attend a Club movie? 
See above.

 

Venue Rental / Exhibitions / Events

Can I rent space or a screen in the Pálás for an event?
Yes for corporate or businesses events. Complete our Venue Hire Query Form with as much detail as possible and a membe of our events team with will get back to you. You can find out more about the spaces available in the cinema on our Venue hire page.